[icon name=”icon-bullseye” size=”small” color=”#ffffff” float=”left” link=”” new_tab=”no”] About Enterprise Software

ESS is the UK’s leading provider of innovative software to the logistics industry. Our solutions are seamlessly integrated so that they deliver maximum efficiencies to many of the top logistics providers in the UK, and it’s likely that countless items in your household have been planned and delivered using it.

We are a service driven organisation, dedicated to the ongoing development of our solutions. We are permanently evaluating how the introduction of new and emerging technologies can enhance our portfolio, allowing us to support our customers current and future needs and grow as a business.

As a result of our continued growth we’re looking to increase our team of specialists and recruit a Junior/Graduate BI developer to join us on our journey.

[icon name=”icon-bullseye” size=”small” color=”#ffffff” float=”left” link=”” new_tab=”no”] About the Role

The successful candidate should have a technical understanding of BI concepts and experience of working in a data-focused environment. A knowledge of third-party BI tools such as IBM Cognos Analytics and Microsoft Power BI would be advantageous, but full training will be provided where required.

The team you will be joining are responsible for the design, development, implementation and support of our BI offering, which many of our customers rely on to analyse and understand their operations in detail. It’s essential that you have good communications skills as you will be working closely with an established team of product owners, software developers and customer base.

[icon name=”icon-bullseye” size=”small” color=”#ffffff” float=”left” link=”” new_tab=”no”] Principle Accountabilities/Tasks

• Develop content (reports, dashboards) for customers to meet their business needs
• Provide support to colleagues in response to queries and issues
• Investigate into and help resolve problems reported to the helpdesk
• Provide implementation and post-implementation support
• Deliver structured training/workshops on a one-on-one or classroom basis; on and off-site
• Prepare and deliver targeted demonstrations of the BI capabilities and offerings
• Test functional enhancements, new developments and configuration changes
• To maintain the internal knowledge base for the BI solution(s); reporting requirements and report specifications, document processes and solutions
• Work effectively with the technical teams to maintain and enhance the data warehouse; identifying new sources of information and translating requirements
• To gain accreditations and qualifications as part of the support role in all areas of BI support
• Design and model data that can be used by third party BI tools, to support self-service drag and drop data analysis and reporting; using IBM Cognos Framework Manager for example, and other equivalent third party tools
• Assist with the implementation of BI, and lead campaigns to keep customer and internal environments up to date with supported releases
• Out-of-hours support on a rota basis may be required
• Any other duties as reasonably required by the Development Manager

[icon name=”icon-bullseye” size=”small” color=”#ffffff” float=”left” link=”” new_tab=”no”] Qualifications, Knowledge, Skills & Experience

Desirable for the role:

• Some experience of working in a BI or data-driven environment; either as a user, developer or in a support role
• Experience of tools such as IBM Cognos Analytics, Microsoft Power BI, Tableau
• Proficient in the Microsoft suite; Word, Excel, PowerPoint

An understanding and ideally working knowledge of as many of the following:

• Report and Dashboard development; i.e. content creation
• ETL Processes/Tools
• Data Warehouse concepts/Kimball methodology
• Metadata layer creation
• SQL

Other skills and experience that would be beneficial in the role:

• Able to learn new systems quickly
• Logical thinker with good problem-solving skills
• Able to work under pressure to deadlines
• To be creative and have an eye for design and detail
• Excellent inter-personal skills – able to quickly build a rapport at many levels
• Capable of working independently, managing priorities and time
• Understanding of project lifecycle principles and associated processes
• Ability to work from written specifications and contribute to their content
• Flexible attitude with the ability to react to changes and re-prioritise effectively
• Experience of ESS’s Transport Management Solutions – possibly as an end user or in a support role

[icon name=”hb-moon-info-2″ size=”small” color=”#ffffff” float=”left” link=”” new_tab=”no”] Additional Information

• Standard working hours: 5-Day-Week, Monday-Friday, 7.5 hrs per day
• Hybrid approach; home and office based
• There will be times where the role will necessitate extra hours being worked in line with business needs
• Occasional UK travel as required

[icon name=”icon-envelope-alt” size=”small” color=”#ffffff” float=”left” link=”” new_tab=”no”] Apply

For more information and to apply for the role, please use this link.