{"id":6444,"date":"2021-04-30T16:23:51","date_gmt":"2021-04-30T15:23:51","guid":{"rendered":"http:\/\/essl.co.uk\/?page_id=6444"},"modified":"2021-07-05T10:47:23","modified_gmt":"2021-07-05T09:47:23","slug":"order-management","status":"publish","type":"page","link":"https:\/\/www.essl.co.uk\/order-management\/","title":{"rendered":"Order Management (ESS)"},"content":{"rendered":"[vc_row][vc_column width=&#8221;2\/3&#8243;][vc_single_image image=&#8221;228&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_rounded&#8221; el_class=&#8221;hb-animate-element left-to-right&#8221;]\n\t\t\t<div class=\"hb-skill-meter\">\n\t\t\t\t<div class=\"hb-skill-meter-title\">\n\t\t\t\t\t<span class=\"bar-title\"> Orders by EDI<\/span>\n\t\t\t\t\t<span class=\"progress-value\"\"><span class=\"value\">100<\/span> %<\/span>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"hb-progress-bar\">\n\t\t\t\t\t<span class=\"progress-outer\" data-width=\"100\">\n\t\t\t\t\t\t<span class=\"progress-inner\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t<div class=\"hb-skill-meter\">\n\t\t\t\t<div class=\"hb-skill-meter-title\">\n\t\t\t\t\t<span class=\"bar-title\"> Call-over via the Web<\/span>\n\t\t\t\t\t<span class=\"progress-value\"\"><span class=\"value\">100<\/span> %<\/span>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"hb-progress-bar\">\n\t\t\t\t\t<span class=\"progress-outer\" data-width=\"100\">\n\t\t\t\t\t\t<span class=\"progress-inner\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t<div class=\"hb-skill-meter\">\n\t\t\t\t<div class=\"hb-skill-meter-title\">\n\t\t\t\t\t<span class=\"bar-title\"> Interface with Warehouse or SOP system<\/span>\n\t\t\t\t\t<span class=\"progress-value\"\"><span class=\"value\">100<\/span> %<\/span>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"hb-progress-bar\">\n\t\t\t\t\t<span class=\"progress-outer\" data-width=\"100\">\n\t\t\t\t\t\t<span class=\"progress-inner\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t<div class=\"hb-skill-meter\">\n\t\t\t\t<div class=\"hb-skill-meter-title\">\n\t\t\t\t\t<span class=\"bar-title\"> Phone call to Customer Service Team<\/span>\n\t\t\t\t\t<span class=\"progress-value\"\"><span class=\"value\">100<\/span> %<\/span>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"hb-progress-bar\">\n\t\t\t\t\t<span class=\"progress-outer\" data-width=\"100\">\n\t\t\t\t\t\t<span class=\"progress-inner\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t[\/vc_column][vc_column width=&#8221;1\/3&#8243; el_class=&#8221;hb-animate-element right-to-left&#8221;]<div class=\"shortcode-wrapper shortcode-title clearfix\"><h3 class=\"hb-heading \"><span>Order Management<\/span><\/h3><\/div><div class=\"shortcode-wrapper shortcode-spacer clearfix\"><div class=\"spacer\" style=\"height:20px;\"><\/div><\/div><div class=\"shortcode-wrapper shortcode-title clearfix\"><h6 style=\"color:#999999!important;border-color:#999999\" class=\"hb-subtitle-small \">Core TMS<\/h6><\/div><div class=\"shortcode-wrapper shortcode-spacer clearfix\"><div class=\"spacer\" style=\"height:5px;\"><\/div><\/div>[vc_column_text]The beginning of everything is the customer order. Therefore it&#8217;s vital that they are made available in the system as soon as possible and there are various ways in which this can be achieved.<\/p>\n<p>Where regular and repeat orders are received from your customers, you may choose to set up a timetable (or repeat schedule) in the system that can reflect both frequency and volumes. These schedules will create jobs in the system at the right time which will then allow the planning teams and optimisation tools to &#8216;do their stuff&#8217;.<\/p>\n<p>Some may choose to place their orders via EDI or request that you interface with their Warehouse or SOP systems. Others may call-over their orders via the web, or simply call your customer service team to advise of an ad-hoc or special.<\/p>\n<p>&nbsp;[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;]<div class=\"shortcode-wrapper shortcode-title clearfix\"><h4 class=\"hb-heading \"><span>Testimonials<\/span><\/h4><\/div><div class=\"shortcode-wrapper shortcode-spacer clearfix\"><div class=\"spacer\" style=\"height:10px;\"><\/div><\/div><div class=\"shortcode-wrapper shortcode-testimonial-slider testimonial-slider-wrapper\"><div id=\"hb-testimonial-1057\" class=\"ts-1 init-testimonial-slider\" data-slideshow-speed=\"7000\"><ul class=\"testimonial-slider\"><li class=\"hb-testimonial-box\">\t\t\n\t\t<div class=\"hb-testimonial\">\n\t\t\t<p>The web functions in the Enterprise TMS have really helped our Business Development team engage with our customers to deliver the level of information they demand. The fact that we can provide timely delivery information, signatures and POD images has definitively enabled us to win new business.<\/p>\n\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t<div class=\"testimonial-author\"><h5 class=\"testimonial-author-name\">Service Manager<\/h5><a class=\"testimonial-company\">White Goods Division<\/a><\/div><\/li><li class=\"hb-testimonial-box\">\t\t\n\t\t<div class=\"hb-testimonial\">\n\t\t\t<p>ESS\u2019s solution has provided the back-bone to our business for almost 20 years now. It\u2019s enabled us to expand our job\/load throughput without increasing our headcount and has improved utilisation of our fleet by 15% by removing unnecessary empty running and ensuring we only subcontract when needed.<\/p>\n\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t<div class=\"testimonial-author\"><h5 class=\"testimonial-author-name\">Operations Director<\/h5><a class=\"testimonial-company\">Contract Logistics<\/a><\/div><\/li><\/ul><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"shortcode-wrapper shortcode-title clearfix\"><h4 class=\"hb-heading \"><span>Stats<\/span><\/h4><\/div><div class=\"shortcode-wrapper shortcode-spacer clearfix\"><div class=\"spacer\" style=\"height:10px;\"><\/div><\/div>[vc_accordion active_tab=&#8221;false&#8221; el_class=&#8221;ntm&#8221;][vc_accordion_tab title=&#8221;Degree&#8221; icon=&#8221;hb-moon-certificate&#8221;][vc_column_text]Nam feugiat odio id sem pharetra interdum. Cras congue velit vel lectus interdum, sed consectetur urna elementum. Cras sit amet nunc fringilla, consequat neque vel.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Experience&#8221; icon=&#8221;hb-moon-lab&#8221;][vc_column_text]Nam feugiat odio id sem pharetra interdum. Cras congue velit vel lectus interdum, sed consectetur urna elementum. Cras sit amet nunc fringilla, consequat neque vel.<\/p>\n<ol>\n<li>List item content here<\/li>\n<li>List item content here<\/li>\n<li>List item content here<\/li>\n<\/ol>\n[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Contact Info&#8221; icon=&#8221;hb-moon-envelop&#8221;][vc_column_text]<div class=\"shortcode-wrapper shortcode-list clearfix\"><ul class=\"hb-ul-list\">\n<li><i class=\"hb-moon-envelop\"><\/i>yourmail@mail.com<\/li>\n<li><i class=\"hb-moon-phone-2\"><\/i>+410 800 900 1<\/li>\n<li><i class=\"hb-moon-skype\"><\/i>yourskype<\/li>\n<li><i class=\"hb-moon-twitter\"><\/i>yourtwitter<\/li>\n<li><i class=\"hb-moon-facebook\"><\/i>yourfacebook<\/li>\n<\/ul><\/div>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"shortcode-wrapper shortcode-title clearfix\"><h4 class=\"hb-heading hb-center-heading \"><span>My Work<\/span><\/h4><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"shortcode-wrapper shortcode-portfolio-carousel gallery-carousel-wrapper-2\"><div id=\"carousel-nav-3852\" class=\"crsl-nav\"><a href=\"#\" class=\"previous\"><i class=\"icon-angle-left\"><\/i><\/a><a href=\"#\" class=\"next\"><i class=\"icon-angle-right\"><\/i><\/a><\/div><div class=\"crsl-items init-carousel crsl-columns-4\" id=\"carousel-3852\" data-navigation=\"carousel-nav-3852\" data-visible=\"4\" data-speed=\"5000\" data-auto-rotate=\"false\"><div class=\"crsl-wrap\"><div class=\"standard-gallery-item crsl-item\" data-value=\"2014-04-02T19:17:40+01:00\"><div class=\"hb-gal-standard-img-wrapper item-has-overlay\"><a href=\"https:\/\/www.essl.co.uk\/portfolio\/cube\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.essl.co.uk\/wp-content\/uploads\/2014\/04\/Cube-586x349.jpg\" width=\"586\" height=\"349\" alt=\"\" \/><div class=\"item-overlay\"><\/div><div class=\"item-overlay-text\"><div class=\"item-overlay-text-wrap\"><span class=\"plus-sign\"><\/span><\/div><\/div><\/a><\/div><div class=\"hb-gal-standard-description portfolio-description\"><h3><a href=\"https:\/\/www.essl.co.uk\/portfolio\/cube\/\"><span class=\"hb-gallery-item-name\">Cube<\/span><\/a><\/h3><div class=\"hb-gal-standard-count\">Illustration, Photography, Web Design<\/div><\/div><\/div><div class=\"standard-gallery-item crsl-item\" data-value=\"2014-04-02T19:13:59+01:00\"><div class=\"hb-gal-standard-img-wrapper item-has-overlay\"><a href=\"https:\/\/www.essl.co.uk\/portfolio\/retro-bike-2\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.essl.co.uk\/wp-content\/uploads\/2014\/04\/PT_Icon_03-586x349.jpg\" width=\"586\" height=\"349\" alt=\"\" \/><div class=\"item-overlay\"><\/div><div class=\"item-overlay-text\"><div class=\"item-overlay-text-wrap\"><span class=\"plus-sign\"><\/span><\/div><\/div><\/a><\/div><div class=\"hb-gal-standard-description portfolio-description\"><h3><a href=\"https:\/\/www.essl.co.uk\/portfolio\/retro-bike-2\/\"><span class=\"hb-gallery-item-name\">Retro Bike<\/span><\/a><\/h3><div class=\"hb-gal-standard-count\">Animation, Illustration<\/div><\/div><\/div><div class=\"standard-gallery-item crsl-item\" data-value=\"2014-04-02T19:04:16+01:00\"><div class=\"hb-gal-standard-img-wrapper item-has-overlay\"><a href=\"https:\/\/www.essl.co.uk\/portfolio\/frenzo-7\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.essl.co.uk\/wp-content\/uploads\/2014\/04\/frenzo_creattica-586x349.jpg\" width=\"586\" height=\"349\" alt=\"\" \/><div class=\"item-overlay\"><\/div><div class=\"item-overlay-text\"><div class=\"item-overlay-text-wrap\"><span class=\"plus-sign\"><\/span><\/div><\/div><\/a><\/div><div class=\"hb-gal-standard-description portfolio-description\"><h3><a href=\"https:\/\/www.essl.co.uk\/portfolio\/frenzo-7\/\"><span class=\"hb-gallery-item-name\">Frenzo<\/span><\/a><\/h3><div class=\"hb-gal-standard-count\">Illustration, Web Design<\/div><\/div><\/div><div class=\"standard-gallery-item crsl-item\" data-value=\"2014-04-02T19:11:14+01:00\"><div class=\"hb-gal-standard-description portfolio-description\"><h3><a href=\"https:\/\/www.essl.co.uk\/portfolio\/umbrella-design-12\/\"><span class=\"hb-gallery-item-name\">Umbrella Design<\/span><\/a><\/h3><div class=\"hb-gal-standard-count\">Animation, Photography, Web Design<\/div><\/div><\/div><div class=\"standard-gallery-item crsl-item\" data-value=\"2014-04-02T19:02:46+01:00\"><div class=\"hb-gal-standard-img-wrapper item-has-overlay\"><a href=\"https:\/\/www.essl.co.uk\/portfolio\/happy-cup-5\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.essl.co.uk\/wp-content\/uploads\/2014\/04\/68e102e5a4a1b10f80066dcf2bd374f0-d6n0nt3-586x349.jpg\" width=\"586\" height=\"349\" alt=\"\" \/><div class=\"item-overlay\"><\/div><div class=\"item-overlay-text\"><div class=\"item-overlay-text-wrap\"><span class=\"plus-sign\"><\/span><\/div><\/div><\/a><\/div><div class=\"hb-gal-standard-description portfolio-description\"><h3><a href=\"https:\/\/www.essl.co.uk\/portfolio\/happy-cup-5\/\"><span class=\"hb-gallery-item-name\">Happy Cup<\/span><\/a><\/h3><div class=\"hb-gal-standard-count\">Illustration, Photography<\/div><\/div><\/div><div class=\"standard-gallery-item crsl-item\" data-value=\"2014-04-02T19:10:16+01:00\"><div class=\"hb-gal-standard-img-wrapper item-has-overlay\"><a href=\"https:\/\/www.essl.co.uk\/portfolio\/electrik-bulb-8\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.essl.co.uk\/wp-content\/uploads\/2014\/04\/Electrik_bulb2-586x349.jpg\" width=\"586\" height=\"349\" alt=\"\" \/><div class=\"item-overlay\"><\/div><div class=\"item-overlay-text\"><div class=\"item-overlay-text-wrap\"><span class=\"plus-sign\"><\/span><\/div><\/div><\/a><\/div><div class=\"hb-gal-standard-description portfolio-description\"><h3><a href=\"https:\/\/www.essl.co.uk\/portfolio\/electrik-bulb-8\/\"><span class=\"hb-gallery-item-name\">Electrik Bulb<\/span><\/a><\/h3><div class=\"hb-gal-standard-count\">Photography<\/div><\/div><\/div><div class=\"standard-gallery-item crsl-item\" data-value=\"2014-04-02T19:07:07+01:00\"><div class=\"hb-gal-standard-img-wrapper item-has-overlay\"><a href=\"https:\/\/www.essl.co.uk\/portfolio\/williams-studio\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.essl.co.uk\/wp-content\/uploads\/2014\/04\/Mockup_White_Purple22-586x349.jpg\" width=\"586\" height=\"349\" alt=\"\" \/><div class=\"item-overlay\"><\/div><div class=\"item-overlay-text\"><div class=\"item-overlay-text-wrap\"><span class=\"plus-sign\"><\/span><\/div><\/div><\/a><\/div><div class=\"hb-gal-standard-description portfolio-description\"><h3><a href=\"https:\/\/www.essl.co.uk\/portfolio\/williams-studio\/\"><span class=\"hb-gallery-item-name\">Williams Studio<\/span><\/a><\/h3><div class=\"hb-gal-standard-count\">Illustration, Web Design<\/div><\/div><\/div><div class=\"standard-gallery-item crsl-item\" data-value=\"2014-04-02T19:13:59+01:00\"><div class=\"hb-gal-standard-img-wrapper item-has-overlay\"><a href=\"https:\/\/www.essl.co.uk\/portfolio\/retro-bike-8\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.essl.co.uk\/wp-content\/uploads\/2014\/04\/PT_Icon_03-586x349.jpg\" width=\"586\" height=\"349\" alt=\"\" \/><div class=\"item-overlay\"><\/div><div class=\"item-overlay-text\"><div class=\"item-overlay-text-wrap\"><span class=\"plus-sign\"><\/span><\/div><\/div><\/a><\/div><div class=\"hb-gal-standard-description portfolio-description\"><h3><a href=\"https:\/\/www.essl.co.uk\/portfolio\/retro-bike-8\/\"><span class=\"hb-gallery-item-name\">Retro Bike<\/span><\/a><\/h3><div class=\"hb-gal-standard-count\">Animation, Illustration<\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"shortcode-wrapper shortcode-spacer clearfix\"><div class=\"spacer\"><\/div><\/div>[\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;2\/3&#8243;][vc_single_image image=&#8221;228&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_rounded&#8221; el_class=&#8221;hb-animate-element left-to-right&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243; el_class=&#8221;hb-animate-element right-to-left&#8221;][vc_column_text]The beginning of everything is the customer order. Therefore it&#8217;s vital that they are made available in the system as soon as possible and there are various ways in which this can be achieved. Where regular and repeat orders are received from your customers, you may [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"folder":[],"class_list":["post-6444","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Order Management (ESS) - Enterprise Software Systems<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.essl.co.uk\/order-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Order Management (ESS) - Enterprise Software Systems\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column width=&#8221;2\/3&#8243;][vc_single_image image=&#8221;228&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_rounded&#8221; el_class=&#8221;hb-animate-element left-to-right&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243; el_class=&#8221;hb-animate-element right-to-left&#8221;][vc_column_text]The beginning of everything is the customer order. 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